Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number

THE INFORMATION WE DON'T COLLECT:

Credit/Debit Card Information

COOKIES

This website makes use of a technology called cookies. Cookies are small pieces of information that are stored by your web browser software on your computer's hard drive or temporarily in your computer's memory. The use of cookies is now an industry standard, and users will find them on most major websites. Cookies, by themselves, cannot be used to find out the identity of any user. This website will only store information that adds to your browsing experience. This information is not personally identifiable. If for some reason you would rather not take advantage of the benefits made possible with cookies, most Web browsers allow you to reject cookies or to choose which cookies to accept. Check your browser's documentation and help files, or contact your browser vendor, for more information about its cookie features.

NOTE: If you choose to switch off cookies then this website will not work as you will be unable to add items to your shopping basket.

THE COOKIES WE USE:

EU COOKIE LAW (E-Privacy Directive)

We use cookies to provide you with the best possible shopping experience. Our website MUST have cookies enabled to work correctly. The shopping basket and other features will not work without them.

Below is a list of the Cookies that this website uses.

Cookie Name Description Expires
session_locale Store the country you are in 7 days
PHPSESSID Log In Session Cookie - tracks if customer is logged in Until browser closed
langedit cPanel Session Cookies Until browser closed
cpsession
cprelogin
Admin Session Cookies Until browser closed
_utma
_utmb
_utmc
_utmz
Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP address anonamously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
Until browser closed

THE WAY WE USE INFORMATION:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION

You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

HOW TO CONTACT US

Should you have other questions or concerns about these privacy policies, please contact us.

YOUR CONSENT

By using our Web site, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.




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